Privacy policy

Effective date: October 11, 2026

This page covers flinoz.com, operated by Hardy Place Entryware (referred to here as "we" or "us"). In short checklist form, it sets out what personal details we gather when you browse or buy, what we do with them, who receives them and how we look after them.

The data we handle

Three groups of details reach us:

  • Who you are and where to deliver: name, email, phone, shipping address, billing address
  • What you bought: items ordered, past orders, notes you send our support team
  • Your device and visit: IP address, browser type, device IDs, pages opened, the link that sent you here, time stamps

Card details

Paying is handled outside our own systems.

  • Payment options for your order: listed at checkout and on our Payment Policy page
  • Processing: done securely by the payment providers behind our checkout
  • Full card numbers and payment credentials: never kept on our servers
  • Your payment data: goes straight to the processor, which handles it under PCI-DSS standards

Why we use it

Your details serve these purposes:

  • Getting orders paid, packed and shipped, and handling returns and refunds
  • Answering your questions and keeping you posted on orders
  • Spotting fraud and blocking unauthorized transactions
  • Making the website, products and services better
  • Complying with the law where it applies
  • Promotional emails or messages, only if you agreed; you may opt out whenever you like

Who sees it

Access is limited to these parties:

  • Shopify, the platform our store runs on
  • Payment processors, to complete transactions securely
  • Shipping carriers, to bring orders to your door
  • Analytics providers, to show us how visitors move through the site so we can make it perform better
  • Authorities or others, when law, regulation or legal process demands it, or to protect our rights, property or safety

One firm line: we do not sell, rent or trade your personal details to any outside party for its marketing.

Cookies

Small files help the site work.

  • Cookies and similar tools: keep the site running, remember your settings, measure traffic
  • Your say: adjust or block them in your browser settings
  • Heads-up: switching cookies off can stop some features from working properly

Keeping and deleting

We hold data only while there is a reason to.

  • Held for: completing orders, customer support, legal duties, settling disputes
  • After that: securely deleted or anonymized

Protection

Several layers guard what you share with us.

  • Administrative, technical and physical safeguards
  • SSL/TLS encryption on traffic between your browser and our servers
  • Please note: no way of sending or storing data electronically is 100% secure, so absolute security cannot be promised

Your controls

You can ask us to:

  • See, fix or erase the personal details we have on you
  • Stop marketing messages, any time, through an unsubscribe link or by contacting us
  • Tell you what information we hold about you

Send any of these requests to support@flinoz.com.

If you live in California

The California Consumer Privacy Act (CCPA) gives California residents four extra rights:

  • Right to Know: ask which categories and specific pieces of personal information we have gathered about you
  • Right to Delete: ask us to erase your personal information, except where certain legal exceptions apply
  • Right to Opt Out: we do not sell personal information; should that ever change, we will offer a clear way to opt out
  • Right to Non-Discrimination: using your privacy rights will not lead to unfair treatment from us

For a CCPA request, email support@flinoz.com and put "CCPA Request" in the subject line.

Kids

This store is not built for young children.

  • Not directed at anyone under 13
  • No knowing collection of personal information from children under 13
  • Think a child has sent us personal information? Contact us and we will remove it promptly

Edits to this page

This policy can change.

  • Revisions may be made from time to time
  • Each revision appears here with a new effective date
  • Checking back now and then is a good idea

Reach us

Privacy questions or requests about your data:

  • Email: support@flinoz.com
  • Phone: (662) 327-8017
  • Address: 75 HARDY PL, COLUMBUS, MS 39702
  • Hours: Monday-Friday, 9:00 AM - 6:00 PM CT